How does Text Marketing work?

You can place marketing messages like these on your vehicles, business cards, real estate, etc. These messages prompt mobile phone users to send a text message to MATXT(62898). Your Text Marketing Portal will auto-respond with a personalized response. You now have a new contact to send proactive outbound marketing messages.

Do I need a mobile phone to use Text Marketing?

No, all of your text messages are sent and received through your account.

What is the setup cost?

The setup cost is $199.

What is the monthly plan cost?

Just $10.00 for UNLIMITED text messages.

When will I be charged the $10 Monthly Fee?

The Monthly fee will be charged when you submit the signup form..

Is there a per message charge to me?

No, one of the best parts of the Voitel Text Marketing account is that you can send and receive UNLIMITED text messages with no per message cost.

Is there a per message charge to the recipient?

The recipients standard text messaging rates will apply. This means that the recipients mobile phone carrier will determine what the recipient is charged based on their text messaging plan.

What are campaigns?

Campaigns are how you communicate with your prospects and customers. Campaigns can either be inbound or outbound. For inbound campaigns, you can place marketing messages in various places to prompt prospects to opt-in to receive information from you immediately or opt-in to receive information in the future.

What campaigns can I run with Voitel Text Marketing?

Voitel Text Marketing accounts come with 2 campaign options:

What are keywords?

Keywords are how you identify and differentiate one campaign from another. Mobile phone users looking to receive information from you will text message a keyword, such as VOITELTXT to MATXT(62898). Your Voitel Text Marketing account will automatically respond with a preformatted personalized message related to the keyword that was sent.

What is a short code?

It is a 5 digit number, such as MATXT(62898) that makes it much quicker and easier to respond to than a full mobile phone number. By using a Short Code in marketing activities, you will quickly generate quality leads from people who have shown interest in your products and services.

Why do I have to use the same short code as other Voitel Text Marketing Users? Can I get my own? If so, what are the costs associated?

In order to provide the competitive pricing that we offer it is necessary to use what is called a "Shared Short code". It is possible to get your own "dedicated" short code. The cost is $7,000.00 for setup and $1,000.00 per month.

Is there a limit to the number of characters I can have in a message?

Yes, the total that can be sent in any text message is 160 characters. This total number will be reduced by "X" characters due to verbiage that must be appended to each message as required by mobile phone carriers.

Is there a limit to the number of messages I can send at a time/in a day/to one recipient?

No, the only limitation is that all recipients must be on your opt-in list before you can send any text messages to them.

Where can I buy Voitel Text Marketing?

You can purchase Voitel Text Marketing here.

Can my friends/family send text messages to my account that I can read?

No, only keywords can be sent to your account.

Can I import all of my contacts?

Yes, you can import your contacts from popular Contact management and productivity suites such as MS Outlook, Eudora and Thunderbird. Once your contact is in our system, you can use our opt-in feature to send an email to your contact asking them to approve text messages from you in the future.

Can I send text messages to a regular land line?

No, text messages are only supported by mobile devices.

Do SPAM laws apply to Voitel Text Marketing?

Yes, similar laws that govern SPAM are enforced on text messaging.

Can I send text messages to mobile phone recipients in other countries?

Yes, dependant upon carrier.

What support does Voitel Text Marketing come with?

Your Voitel Text Marketing Portal comes with email and contact form support. There are also very comprehensive help files and tutorials included in your Voitel Text Marketing admin.

What does Opt-in/Opt-out mean?

Opt-in- Means that a mobile phone user has sent a keyword to your Voitel Text Marketing account to subscribe to receive text messages from you in the future. You can also send an email that will direct clients and prospects to a web page to opt-in.
Opt-out- Means that a mobile phone user has sent an opt-out keyword such as; STOP, UNSUBSCRIBE, QUIT, CANCEL or END to unsubscribe from your opt-in list. From this point on you can no longer send them text marketing messages, unless they opt-in again.

Can I send text messages to email addresses?

No, text messages are only supported by mobile devices.

What is the difference between emailing and text messaging?

Text messages are sent from either mobile to mobile or from mobile to your Voitel Text Marketing account and vice versa. Emails are sent from computer to computer or other email enabled device.

What are other companies charging for this?

Setup: Prices range from $1000 One-time Account Setup Fee for standard account to $5,000 for a custom application.
Monthly fee: Prices range from $100 per month for standard account to $300 per month and up for custom applications.
Per message fee: $0.05 - $0.15 per message sent/received, depending on volume. Voitel Text Marketing accounts come with UNLIMITED text messages for just $10 per month.

What other companies are using Text Marketing?

How can I use Voitel Text Marketing to grow my business?

You can advertise your products and services in various locations such as your vehicle, business cards, Web site, real estate sign...etc. You will have a warm lead (with a phone number) for a potential client who is ready to sit down with you and be pre-qualified once they have opted-in to receive information from you.

What US cellular carriers are Voitel Text Marketing portals compatible with?

Cingular/ATT
Verizon
T-Mobile
Sprint
Nextel
Boost
US Cellular
Dobson
Alltel

Can I cancel?

Yes, you can cancel at any time after the first month.